Deposit and Delivery
Raincheck and Deposit
We want nothing but for you to have the most amazing party. With each rental we require a $50.00 deposit Non Refundable that will go towards your total bill to save your special date. We will call the day before the event to make sure you know we will be there and if there are any last minute accomodations we need to meet. We will Never cancel on you unless it becomes too dangerous to operate our inflatables. A little rain never hurts but wind is not our friend. Wind speeds of 20 mph or more we CAN NOT set up in. We know trying to enjoy anything outside in North East Ohio can be a little tricky. Rain or Shine we leave it up to you to decide about the weather. In the event you have to cancel you must do so 24 hours in advance of the date of your party. Canceling morning of will end in lose of deposit. You will have a year from the date of your party to reschedule your party. Once booked with us you will recieve automated emails with instructions on how to prepare for the inflatable rental.
Delivery
We start our deliveries bright and early at 7 am in order to be on time for all of our parties. 7 am to 2 pm is our delivery window. Timing for your delivery will very based on where you are on the route for the day. An Adult 18 years or older will need to be present for set up so we can go over safety rules and rental agreement. Our rental prices are based off of a 8 hour rental. If you need the unit for specific times only you must let us know the day before your rental. We strive to be on time always! A one to two hour window will be given to leave room for error.
Set Up Location
Your setup location needs to be free of rocks, dog poop, sharp objects or any other hazard that could puncture our unit
We supply a 100 ft extension cord. Any further will result in inflatable not inflating properly and is forbidden
A minimum of 6 feet clearance on all sides and above unit
Pathway to setup area should be level and easily accessible by hand-truck. Please let us know in advance if there will be any steep inclines or stairs. Additional fees may apply.
Please remove any obstruction that may be in the pathway to the setup area for your inflatable.
Our Delivery drivers are on a limited time schedule. Please be ready for them when they arrive. If you are paying your balance with cash, please have exact change ready. Delivery drivers do not carry change.
Your Rental Includes:
Professional setup/tear down
Pre- cleaned/sanitized unit.
Staking or Sandbagging Advanced notice needs to be given for Sandbagging
100 ft Extension Cords.
Safety Training. Delivery driver will go over safety rules and operation of inflatable.
We want nothing but for you to have the most amazing party. With each rental we require a $50.00 deposit Non Refundable that will go towards your total bill to save your special date. We will call the day before the event to make sure you know we will be there and if there are any last minute accomodations we need to meet. We will Never cancel on you unless it becomes too dangerous to operate our inflatables. A little rain never hurts but wind is not our friend. Wind speeds of 20 mph or more we CAN NOT set up in. We know trying to enjoy anything outside in North East Ohio can be a little tricky. Rain or Shine we leave it up to you to decide about the weather. In the event you have to cancel you must do so 24 hours in advance of the date of your party. Canceling morning of will end in lose of deposit. You will have a year from the date of your party to reschedule your party. Once booked with us you will recieve automated emails with instructions on how to prepare for the inflatable rental.
Delivery
We start our deliveries bright and early at 7 am in order to be on time for all of our parties. 7 am to 2 pm is our delivery window. Timing for your delivery will very based on where you are on the route for the day. An Adult 18 years or older will need to be present for set up so we can go over safety rules and rental agreement. Our rental prices are based off of a 8 hour rental. If you need the unit for specific times only you must let us know the day before your rental. We strive to be on time always! A one to two hour window will be given to leave room for error.
Set Up Location
Your setup location needs to be free of rocks, dog poop, sharp objects or any other hazard that could puncture our unit
We supply a 100 ft extension cord. Any further will result in inflatable not inflating properly and is forbidden
A minimum of 6 feet clearance on all sides and above unit
Pathway to setup area should be level and easily accessible by hand-truck. Please let us know in advance if there will be any steep inclines or stairs. Additional fees may apply.
Please remove any obstruction that may be in the pathway to the setup area for your inflatable.
Our Delivery drivers are on a limited time schedule. Please be ready for them when they arrive. If you are paying your balance with cash, please have exact change ready. Delivery drivers do not carry change.
Your Rental Includes:
Professional setup/tear down
Pre- cleaned/sanitized unit.
Staking or Sandbagging Advanced notice needs to be given for Sandbagging
100 ft Extension Cords.
Safety Training. Delivery driver will go over safety rules and operation of inflatable.
Q.Are your rentals clean?
A.Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.
Q.Do your units contain any lead in the vinyl and are they safe?
A.All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.
Q.What type of parties and events do you provide rentals for?
A.Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!
Q.Can I use a water hose on a bounce house?
A.Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (25ft long) if inflatable is further please have a water hose present.
Q.Does the rental have to be set up on grass?
A.Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.